Call for a New System Quote
Guarantee & Warranty Information
If you would like an online quote for a new installation for any of our systems please click the New System Quote button.
Get a FREE Quote!
Just fill out our form and we’ll get back to you right away!
Battery & Parts
If you need batteries or other parts and accessories for your RadioPet system, please call us.
Service or Repair for your Hidden Dogfence System
If you need any of the following:
- Replacement Receiver Collar
- Schedule a Loop Wire Service Repair
- Service Call pricing information on Existing System
- If you have moved and need your system reinstalled at a new location
Please click the Repairs & Service button.
Limited Lifetime Warranty (PCC-PRO)
RadioPet Ontario will replace a malfunctioning Pet Stop® system component with a brand new one for 2 years from the date of purchase.
After 2 years there is a deductible replacement fee. Replaced with a Brand New receiver collar.
If you have a Perimeter® Technologies system, we honor the terms of the Limited Lifetime Warranty that applies to that system. Contact us if you have questions.
Get a FREE Quote!
Just fill out our form and we’ll get back to you right away!
Lifetime Warranty & UltraCare Pet Stop® Link™ & EcoLite™ Systems
Pet Stop® Brand Link™,EcoLite™ & UltraTuff and Max Systems come with a Lifetime Parts Warranty, after 2 years there is a deductible fee ,a UltraCare protection that covers your transmitter and receiver(s) from any physical accidental damage (dog chews) with deductible replacement fee per occurrence.
RadioPet Ontario will replace a malfunctioning Link™, EcoLite™, UltraTuff, UltraMax system component with a brand new one for 2 years from the date of purchase.
After 2 years there is a deductible replacement fee. Replaced with a Brand New receiver collar.
Get a FREE Quote!
Just fill out our form and we’ll get back to you right away!
Lifetime Replacement Warranty for Lightning/Surge Hits & Zapp Alert®
Pet Stop® Brand transmitters are covered under this “Lifetime” parts guarantee! If lightning/surge hits and damages your transmitter, simply call us and we will make scheduled time to replace it with a new one and retrieve the damaged unit, a labour and deductible fee will apply.
Zapp Alert® is an audible alarm and visual warning system alerts you if a lightning/surge occurs to the transmitter. This feature is a Pet Stop® exclusive that will help protect your dog by letting you know immediately when your system is down.
This warranty does not cover lightning damage caused to the wire around the yard. Normal repair fees will apply to locating and repairing wire breaks due to lightning.
Get a FREE Quote!
Just fill out our form and we’ll get back to you right away!
Stabilitemp
Pet Stop® designed their transmitters to withstand temperature extremes found in most garages and basements, where the transmitter is commonly installed. Not all dog fence systems incorporate this important feature. It’s just one more way they go above and beyond to ensure your dog’s safety.
Dog Containment Guarantee
RadioPet Ontario guarantees that our systems will contain your dog(s) assuming (1) they are installed by us, (2) they are operated and maintained as we instruct, and (3) you notify us when any problem occurs so we can quickly diagnose and resolve the issue.
There are many factors that are out of our control and only you can provide us with the information we need to help you insure there are no pet containment issues. We guarantee that the Pet Stop® Link™, EcoLite™ & UltraMax receiver will stop any dog with the right combination of settings or we will refund your system’s purchase price.
If your dog displays a need for a stronger correction or some other combination of settings than the PCC-PRO receiver is capable of delivering, we will offer you the upgrade option to the Link™, EcoLite™ or UlraMax receiver that will do the job for the most stubborn of dogs.
No matter how old your PCC-PRO receiver is, we will give you a trade in credit and you pay the $199 difference in price plus $49 for the Diagnostic Charging Base if this will be your first Link, EcoLite or UltraMax receiver.
Regardless of the Pet Stop® system you choose our containment guarantee applies, and covers any situation.
Any Layout
Each of our systems include containment for up to 1 acre with any layout you choose. This means that we will install the wire where we can do so safely to establish the pet containment boundaries.
If extra hand digging or manual placement of the loop wire is necessary to accomplish your requested layout, our technician will evaluate the additional time required and give you a price for this additional labour and you can decide if you want to proceed or simplify the design.
Get a FREE Quote!
Just fill out our form and we’ll get back to you right away!
Free Follow-up Training Guarantee
RadioPet Ontario always demonstrates the first training session onsite with you and your dog after the system has been installed. Once we have demonstrated the GentleSteps training session, you now fully know what to do and continue the training process of teaching your dog(s) get accustomed to their new boundaries.
The reason that we only need to do one session is very simple, our systems are adjustable by you, therefore eliminating the requirement of paying for a service call fee to program your receiver collar. Our systems enable you to gradually increase the correction levels as you see fit until your dog has a healthy respect for their boundaries.
The GentleSteps Training™ process is so easy that children can help with the process. We know that occasionally a dog may require a higher level correction, or in some cases a dog will need a higher correction than what a specific receiver is delivering. In either case or any other odd situation that occurs that requires assistance, we guarantee that we will help resolve any issues. We fully expect you will contact us within the first 14 days for assistance if you are having issues. We do whatever is required to solve any issue. We make it very easy for you to contact us and get the help you require by calling our office, or our online form on our website that you fill out and submit to us. You will receive confirmation by email that your request has been received, and we are notified by email that you need assistance. We monitor this dedicated email regularly and respond quickly by phone, text, or email depending on your preference. In most cases we can resolve most issues over the phone, via email, or text message depending on what you prefer.
Get a FREE Quote!
Just fill out our form and we’ll get back to you right away!
One Year Money Back Guarantee
In order to provide you with a risk free opportunity and put our RadioPet dogfence to the test with your dog(s) to make sure it is the best solution for pet containment, we offer you a One Year Money Back Guarantee giving us the opportunity to prove it to you.
All we ask is that you stay in communication with us when a problem arises and allow us the opportunity to resolve the issue.
If we are not able to keep your dog within the fence boundaries, we will refund your payment for the system and send a representative to recover the transmitter and receiver and disable the wire.
If we do not hear from you about any problems or you choose not to allow us to help resolve the issue and then you request a refund, we will evaluate your situation and come up with a resolution that is fair and equitable.
Driveway Crossing
Regardless of the type of driveway you have, we simply use our concrete saw to clean out a natural expansion joint and insert the wire 1″ deep and re-cover with material that came out of the joint.
If your driveway has no joints we will make a fresh clean cut where the best location is and seal it.
Winter Installation
The only part of a normal installation we cannot do in the winter is bury the wire. If the ground has frozen we simply surface lay the wire and return in the spring to trench it in. The operation of the fence is the same whether the wire is buried or not, so don’t let the cold weather prevent you from having us put in your system.
Get a FREE Quote!
Just fill out our form and we’ll get back to you right away!
Price Match & Lowest Price Guarantee
Our published prices are lower than any of our competitors non-published price sheets for comparable systems, features, and guarantees.
We will beat any competitors installed price by using our Perimeter system or Pet Stop PCC-PRO system with comparable features and guarantees.
If you receive a lower written price quote from any competitor for their Premium system installed including advanced features, RadioPet Ontario will match their price with our Pet Stop Link™ or EcoLite™ system giving you features they don’t offer. (Rechargeable receivers)
To qualify for either guarantee, an original copy of their quoted price is required.
14 Gauge Solid Copper Loop Wire Guarantee
We use the highest quality 14 gauge solid copper core direct burial grade wire available. It is professionally trenched in on average of 4” deep. Our proprietary machine cuts an incision into your turf with a custom carbide tip blade that feeds the wire behind it automatically. In a thick healthy turf, most people have a difficult time locating where the cut is after we are done. The flags and tire tracks from our machine are usually the only visual clues as to the location of the loop wire.
A common misconception is that the gauge of the copper wire is somehow not a factor in the longevity of the system. This is a myth perpetrated by companies that want to save themselves money and give you the cheaper gauge wire (16 & 18). The reality is that stranded, thinner copper will begin to deteriorate and eventually breaks down as it is exposed to the elements due to a breakage or damage to the inferior copper wire.
The 14 gauge that we offer comes with a 45 mil casing that is extremely durable (UV and Underground Rated) and will provide a Lifetime of uninterrupted service. 14 gauge copper wire costs more but provides additional benefits to the longevity of your dogfence system. Because of this, we do encourage you to ask the gauge of wire and to be solid copper core.
We are so confident in our installation process and the materials we use, that we provide a peace of mind for a Lifetime guarantee on the buried loop wire from installation defects. Does Not cover any physical damage caused to the loop wire being cut. A Service fee will apply for the repair.
Get a FREE Quote!
Just fill out our form and we’ll get back to you right away!
Interest Free Financing
We have been told that our “in house” interest free financing is one of the best services we offer. There is no application or credit check process involved. Simply tell us you want to do the interest free financing and we will work out the details with you that work for your budget.
For example, $1,699 system price, you pay $499 plus HST on the day of installation and then you will pay $199 per month for 6 months to pay off the balance.
We will finance any price package and all we ask is that you pay it off within 6 months. We will work with other situations on an individual basis depending on the circumstances.
Get a FREE Quote!
Just fill out our form and we’ll get back to you right away!
Pet Stop® PCC-PRO SYSTEM, Discount Details
HOA – Pet Stop® PCC- Pro System – Home Owner Assisted Installation
CUSTOMER RESPONSIBILITIES for the (HOA) Homeowner Assistance tasks of the Pet Stop® PCC- PRO System installation to receive the $49 discount off the published full price:
- Flag the yard with provided flags. This is the only task you need to do while we are there, training is done after the installation. If training is to be done at a later date, you can wait to put the flags up when we come back.
- Cut, seal and clean up driveway joint crossing, and apply sealer that we provide at your discretion.
- Any hand digging that is required where our trencher cannot bury the wire safely.
- All cosmetic clean up resulting from the installation process.
- Blocking garden areas within the contained area are not included with this discount.
Pet Stop® Link™ or EcoLite™ Discount Details
HOA- Pet Stop – Home Owner Assisted Installation
CUSTOMER RESPONSIBILITIES for the (HOA) Homeowner Assistance tasks of Pet Stop® Link™ or EcoLite™ System installation to receive the $49 discount off the published full price:
- Flag the yard with provided flags. This is the only task you need to do while we are there, training is done after the installation. If training is to be done at a later date, you can wait to put the flags up when we come back.
- Cut, seal and clean up driveway joint crossing, and apply sealer that we provide at your discretion.
- Any hand digging that is required where our trencher cannot bury the wire safely.
- All cosmetic clean up resulting from the installation process.
- Blocking garden areas within the contained area are not included with this discount.
Get a FREE Quote!
Just fill out our form and we’ll get back to you right away!